Frequently Asked Questions
New to Apollo Streams? Start with a quick video, then browse the questions below.
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How Apollo Streams works
A quick tutorial on filming and streaming your game.
How to set up your equipment
Walk through the tripod and gear setup step by step.
The Basics
What is Apollo Streams?
Apollo Streams is the company behind BallHawk, our AI-powered sports filming and production system. BallHawk is the app and hardware you use to track the game, control your cameras, stream live, run the scoreboard, and capture highlights. The BallHawk app is the software on your iPhone and iPad, and the BallHawk gimbal is the AI tracking hardware your phone snaps into.
The Apollo Streams ecosystem also includes the Apollo Streams Network app for fans, BallHawk Team for teams, Player Locker and Recruiting Locker for athletes, and League Builder for leagues.
What is BallHawk?
BallHawk is our AI-powered sports tracking gimbal. Snap your iPhone in and it follows the action on its own, so no one has to stand behind the camera. It is designed to replace the camera operator, not the camera. Your iPhone is still the camera.
It handles sports AI game tracking, player tracking, automatic and manual optical zoom, and remote pan, tilt, and zoom. Paired with the BallHawk app you also get live streaming, a live scoreboard and game clock, the AI scoreboard reader, one-tap highlights, instant replay, and multi-camera production with up to three angles.
A rotating weather shield helps keep direct sunlight off the phone and offers some protection from light weather. It is not a fully weatherproof enclosure.
Which sports does BallHawk work for?
More than you might expect. BallHawk tracks in two ways. Sport AI follows the play automatically for the sports we currently support (Baseball, Basketball, Football, Soccer and Volleyball), and we continue adding more. It can also follow a single person you select, which is useful well beyond the sports with automatic play tracking.
For activities outside the current Sport AI modes, you can always take manual control with the BallHawk game controller, running pan, tilt, and zoom yourself, or use BallHawk as a handheld stabilizer.
Can I just film my own kid?
Yes. Player tracking lets you pick your athlete and have BallHawk follow them hands-free while you stay in the stands and watch. How cleanly it holds depends on the sport, the venue, and how crowded the action gets, so you always have the controller if you want to step in and adjust the shot.
How do I capture highlights?
Most systems make you sit down after the game and rewatch the whole thing just to find one good play. BallHawk does it live. The moment something great happens, tap the capture button and that play is saved right then. The button sits in the BallHawk app on your iPhone and iPad, or on your BallHawk game controller.
You set how much to capture ahead of time, anywhere from 5 to 30 seconds. Tap once and it grabs that window and stores it automatically.
Running more than one camera? A single tap captures the highlight on every camera running the BallHawk app, so you get the same moment from multiple angles at once. No scrubbing through footage, no hunting for the moment later. It is already waiting for you.
Can I show a live scoreboard and game clock?
Yes. Your broadcast can show a live scoreboard with the score, the period, and a running game clock, all updating as the game goes. You have two ways to run it.
Run it yourself. Control the clock and score from your BallHawk game controller, where everything shows on the built-in LCD, or straight from the BallHawk app on your iPhone or iPad. You can even hand the scoreboard off to someone else and let them run it from their own iPhone while you focus on filming.
Or let the AI handle it. Point a second camera at the scoreboard at the field and mark which areas are the clock, the home score, the away score, and the period. The AI scoreboard reader reads those numbers and fills in your scoreboard for you, keeping it in sync without anyone touching it.
Can I add my own branding and sponsors?
Yes. You can swap our branding for your own and put your sponsors' logos right on the scoreboard. Upload your logos, rotate them through the game, and play sponsor commercials with a tap during timeouts and halftime.
Every logo view and commercial play is tracked, so you can show sponsors real numbers. You choose who appears and what you charge. Local sponsorships can help teams and leagues offset costs while giving businesses measurable exposure. Teams and leagues sell their own sponsorships and are paid directly by those sponsors. Apollo Streams provides the placement and reporting tools and does not process the payment between a sponsor and a team.
Do I need a subscription to use BallHawk?
If you own BallHawk hardware, you do not need a paid subscription to produce with it. Create a free BallHawk account, connect your BallHawk when you start a production, and the complete BallHawk production feature set is included while you are using it. No BallHawk Pro subscription and no credit card required.
A free BallHawk account is required either way. That account is your identity in Apollo Streams, and it is what connects your broadcasts and highlights to your page.
BallHawk Pro is the standalone subscription for people who want to produce without BallHawk hardware. It is not an upgrade to BallHawk hardware, and BallHawk owners do not need it.
What is BallHawk Pro?
BallHawk Pro is the standalone production subscription for people producing without BallHawk hardware. It is $39.95 a month or $399 a year.
It is the same production feature set: live streaming, scoreboard and game clock, the AI scoreboard reader, one-tap highlights, instant replay, and multi-camera production. What BallHawk hardware adds is the motorized AI tracking and physical camera control, so with BallHawk Pro alone you are aiming the camera yourself.
Can I use the BallHawk app without owning a BallHawk gimbal?
Yes. Subscribe to BallHawk Pro at $39.95 a month or $399 a year and use the BallHawk app with a compatible camera setup, including an iPhone or an HDMI camera. Add an iPad if you want a control center for multiple angles or an outside camera.
BallHawk hardware adds motorized AI tracking, remote pan, tilt, and zoom, and physical camera control, so the camera follows the play by itself instead of someone holding or panning it.
Is it free for fans to watch?
Yes. Parents, grandparents, friends, and fans can watch on the Apollo Streams Network app for iOS and Android, or on YouTube and Facebook, without paying to watch a game. There is no pay-per-view fee from Apollo Streams.
Do I need a professional videographer?
No. With BallHawk, no one has to spend the whole game operating the camera. Sports AI handles the action automatically, and you can take control anytime you want to reframe the shot. Add live commentary if you want it, but one person can run the whole broadcast.
Team, Player Locker, and Recruiting
What is BallHawk Team?
BallHawk Team is the team's official home inside Apollo Streams. It is $99 per team, per season, and a season can run up to six months. It is not a filming tier.
It includes an official team page with team branding, the roster, games and practices, coach and admin access, coach announcements with push notifications, parent replies underneath those posts, the ability for a coach or admin to reply or lock replies, RSVP and availability per athlete with Going, Not Going, or Maybe plus reminders, a calendar families subscribe to, live games and highlights organized on the team page, the Team Season Reel, and season history.
BallHawk Team does not include BallHawk Pro. Production follows the normal rules: connect BallHawk hardware and the production feature set is included, or subscribe to BallHawk Pro to produce without hardware.
What is Player Locker?
Their entire sports career. One place. Forever. Every game. Every highlight. Their sports story.
Player Locker is an athlete's organized sports history across years, seasons, teams, games, and highlights, on their own athlete page. Families preserve, organize, download, and share their athlete's moments, and it can include a personal Season Reel.
The point is what a parent has ten years from now: one place to walk back through the whole journey, instead of digging through old phones, camera rolls, and text threads.
What is Recruiting Locker?
Recruiting Locker is a separate product for athletes who want to turn that history into a recruiting presentation. It adds a recruiting profile with position, height, weight, and graduation year, self-entered stats and metrics, highlight playlists, and a recruiter share link.
Player Locker preserves the athlete's sports story. Recruiting Locker is what you use to send it to a college coach or scout.
Can a team buy Player Locker for the whole roster?
Yes. A Team Player Locker season pass gives the entire roster Player Locker access during the active team season. Pricing is by athlete count: $399 per team per season for 1 to 15 athletes, $699 for 16 to 30, $1,199 for 31 to 60, and custom pricing for 61 or more.
It is season-based access, not automatic lifetime access for every athlete. When the team season ends, families have a 30-day grace period to continue with an individual Player Locker or Recruiting Locker if they want that athlete's history to remain permanently available. Player Locker preserves the athlete's sports history. Recruiting Locker is the separate recruiting-focused product.
What is the Team Season Reel?
One season, one team, in a single video worth watching together at the banquet or the team party.
It is built from clips families choose to submit from eligible Player Locker access. Nothing is pulled automatically from a child's Locker. Families opt in by submitting, and the coach or team admin generates the finished reel. An athlete appears when eligible highlights have been submitted for that athlete, so not every athlete is included automatically.
Equipment and Setup
What do I need to get started?
There are two paths. If you have BallHawk hardware, you need BallHawk, an iPhone, and a free BallHawk account. Connect BallHawk when you start the production and the complete production feature set is included.
If you do not have BallHawk hardware, subscribe to BallHawk Pro and produce with a compatible camera setup, such as an iPhone or an HDMI camera.
Either way, add an iPad if you want a control center for instant replay, multiple angles, or an outside camera. You can see every setup option on the Build Your Broadcast page.
Do I have to use my own phone to film?
No. Most families use a second iPhone as the filming phone. An old one from a drawer works, or a used one bought outright from Apple, Amazon Renewed, or Back Market. No carrier, no phone number, no data plan needed. Your everyday phone stays in your pocket.
Looking to save money? The lowest storage size works fine for a filming phone, so pick the cheapest option.
Does the filming phone need a data plan?
No. Recording needs no connectivity at all. For live streaming, the filming phone uses the hotspot on the phone in your pocket, so the stream runs on the plan you already have.
Why a phone instead of a dedicated sports camera?
Modern iPhones combine excellent cameras with powerful on-device processing, which makes them a great fit for BallHawk. And when phones improve, your system can improve with a simple swap instead of replacing the entire sports camera system.
What about heat?
Direct sunlight can contribute to a phone overheating during long games. BallHawk's weather shield rotates, so you can position it to keep direct sunlight off the phone, helping reduce heat exposure.
BallHawk does not actively cool the phone, and no shield can guarantee a phone never overheats. On very hot days, the usual things help: keep the phone shaded, start with a cool phone, and give it a break between games at an all-day tournament.
Which iPhones and iPads work?
The iPhone 12 is the minimum, running a recent version of iOS. Newer iPhones generally do better on battery life and on-device processing, which matters when you are filming full games and long tournament days.
An iPad is optional. It works as your control center for instant replay, multiple angles, and pulling highlights, and a faster iPad handles that more smoothly. Skip the iPad Mini, since the screen is small for running a control center. The iPad Air and iPad Pro both work well, and a regular iPad works too. None of this is required to get started.
Do I need wifi at the field?
No. BallHawk does not require venue Wi-Fi. For live streaming, you can use a cellular hotspot or another available internet connection. A stronger connection means higher quality video, so use the fastest signal you have, but a cell data plan streams fine on its own.
Can I use my own camera?
Yes. With a recent iPad and an HDMI capture adapter, you can connect a compatible HDMI camera to your BallHawk production setup and use the iPad as your control center.
Can I run more than one camera angle?
Yes. BallHawk supports up to three camera angles, and additional angles do not each need their own BallHawk. A single highlight tap captures the moment on every camera at once.
Can I add a microphone for commentary?
Yes. You can connect an external or wireless microphone for commentary. Connect your audio before you go live. Audio settings lock once the stream starts, so if you add a mic after going live it will not pick up. If that happens, quit the app, reconnect, and start again.
Can I stream to YouTube or Facebook?
Yes. You can stream straight to YouTube or Facebook, and the Apollo Streams Network app can embed those streams so they are easy to find and share. First-time setup on each platform takes a few steps. Our step-by-step setup guide walks you through it.
Does BallHawk work with GameChanger?
Yes, for baseball. If your team uses GameChanger, the BallHawk app connects right to it. BallHawk's AI tracking follows the game and you can live stream straight into the GameChanger app, so your broadcast shows up where your team and fans already are.
You can still capture highlights while you stream. Use the controller to zoom in and follow the play, so you get the close-up moments worth keeping.
GameChanger is a trademark of GameChanger Media, Inc. Apollo Streams is not affiliated with, endorsed by, or sponsored by GameChanger Media, Inc. or Dick's Sporting Goods.
My school blocks YouTube or Facebook on its wifi.
Ask your IT administrator to open port 1935. That lets BallHawk connect and stream without being blocked.
League Builder
Does our league get its own app?
Yes. Your league gets its own app. We give you a link to share with your teams, players, and families. They tap it once and it installs on their device, with your league's icon right on the home screen. It works on iPhone and Android, opens full screen, and feels like any app they already use.
What is included with League Builder?
Your league app brings league operations into one branded place: divisions, teams, schedules, standings, venues, league announcements, and push notifications. Families find live games and highlights there too.
Each activated team gets its official team page inside the league, with a roster, games and practices, coach and admin tools, coach announcements, parent replies, RSVPs, a calendar families subscribe to, live games and highlights organized on the team page, the Team Season Reel, and season history.
Does the per-team fee include production software?
No. The $49 per team, per season fee activates that team's presence and functionality inside your league. It is not a production subscription.
Production follows the normal BallHawk rules. A team that owns BallHawk hardware has the complete production feature set included while producing with BallHawk. A team without BallHawk hardware can subscribe separately to BallHawk Pro at $39.95 a month or $399 a year and produce with a compatible camera setup.
How much does League Builder cost?
There is a one-time $199 fee to launch your league app, then $49 per team, per season. A season can run up to six months, so a league that runs a fall and a spring season activates each one.
Fans watch free. Player Locker and Recruiting Locker are separate products, and production access follows the normal BallHawk hardware or BallHawk Pro rules.
What do families get out of the league app?
One place to look. The schedule, the standings, their team page, the announcements, the live game, and the highlights are all in the same app, and watching is free.
Families who want to keep their athlete's moments can add Player Locker, which builds that athlete's sports history across years, seasons, teams, games, and highlights. Player Locker is a separate product.
Can our league earn revenue?
Yes, through sponsorships. Your league can sell sponsors across the league app, broadcasts, and highlights, and teams can sell their own local sponsors. Logo views and commercial plays are tracked so you can report real exposure numbers back to those sponsors. Local sponsorships can help teams and leagues offset costs while giving businesses measurable exposure. Sponsors pay the team or the league directly. Apollo Streams provides the placement and reporting tools and does not process that payment.